.concierge-intro { text-align: center; padding-bottom: 1rem; }
.concierge-intro h1 { font-size: clamp(1.8rem, 5vw, 2.75rem); }

.concierge-area {
  max-width: 680px;
  margin: 0 auto;
  padding: 0 1.25rem 4rem;
}

.chat-window {
  background: rgba(10, 14, 23, 0.8);
  border: 1px solid rgba(108, 92, 231, 0.35);
  border-radius: 20px;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  height: clamp(420px, 65vh, 560px);
}
.chat-header {
  background: rgba(16, 22, 46, 0.9);
  border-bottom: 1px solid rgba(108, 92, 231, 0.25);
  padding: 1rem 1.5rem;
  display: flex;
  align-items: center;
  gap: 0.75rem;
}
.chat-header__avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: radial-gradient(circle, #ffe9a8, #ffc247);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
  flex-shrink: 0;
  box-shadow: 0 0 12px rgba(255, 194, 71, 0.5);
}
.chat-header__info { flex: 1; min-width: 0; }
.chat-header__name { font-size: 0.95rem; font-weight: 600; color: #e8ecf4; }
.chat-header__status { font-size: 0.75rem; color: #4cd4a0; }
.chat-header__demo-badge {
  font-size: 0.65rem;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: #ffc247;
  border: 1px solid rgba(255, 194, 71, 0.35);
  border-radius: 999px;
  padding: 0.2em 0.6em;
  white-space: nowrap;
}

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 1.25rem 1.5rem;
  display: flex;
  flex-direction: column;
  gap: 1rem;
  scroll-behavior: smooth;
}
.chat-msg {
  display: flex;
  gap: 0.6rem;
  max-width: 88%;
}
.chat-msg--ai { align-self: flex-start; }
.chat-msg--user { align-self: flex-end; flex-direction: row-reverse; }
.chat-msg__avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: radial-gradient(circle, #ffe9a8, #ffc247);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.75rem;
  flex-shrink: 0;
  margin-top: 2px;
}
.chat-msg--user .chat-msg__avatar { background: rgba(108, 92, 231, 0.4); }
.chat-msg__bubble {
  background: rgba(16, 22, 46, 0.8);
  border: 1px solid rgba(108, 92, 231, 0.2);
  border-radius: 16px;
  padding: 0.7rem 1rem;
  font-size: 0.9rem;
  line-height: 1.5;
  color: #e8ecf4;
}
.chat-msg--user .chat-msg__bubble {
  background: rgba(108, 92, 231, 0.15);
  border-color: rgba(108, 92, 231, 0.4);
}

.chat-typing {
  display: flex;
  gap: 0.6rem;
  align-items: center;
  padding: 0.4rem 0;
  opacity: 0;
  transition: opacity 0.2s;
}
.chat-typing.is-visible { opacity: 1; }
.chat-typing__dots { display: flex; gap: 0.25rem; }
.chat-typing__dots span {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #6b7386;
  animation: chatDot 1.2s ease-in-out infinite;
}
.chat-typing__dots span:nth-child(2) { animation-delay: 0.2s; }
.chat-typing__dots span:nth-child(3) { animation-delay: 0.4s; }
@keyframes chatDot {
  0%, 80%, 100% { opacity: 0.3; transform: scale(1); }
  40% { opacity: 1; transform: scale(1.2); }
}

.chat-input-row {
  border-top: 1px solid rgba(108, 92, 231, 0.2);
  padding: 1rem 1.25rem;
  display: flex;
  gap: 0.6rem;
  background: rgba(16, 22, 46, 0.7);
}
.chat-input {
  flex: 1;
  background: rgba(10, 14, 23, 0.6);
  border: 1px solid rgba(108, 92, 231, 0.25);
  border-radius: 999px;
  color: #e8ecf4;
  font-family: 'Inter', sans-serif;
  font-size: 0.92rem;
  padding: 0.55rem 1.1rem;
}
.chat-input:focus { outline: none; border-color: rgba(108, 92, 231, 0.6); }
.chat-input::placeholder { color: #4a5168; }

.chat-send {
  background: rgba(108, 92, 231, 0.2);
  border: 1px solid rgba(108, 92, 231, 0.5);
  border-radius: 50%;
  color: #e8ecf4;
  cursor: pointer;
  font-size: 1rem;
  width: 2.5rem;
  height: 2.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s;
  flex-shrink: 0;
}
.chat-send:hover { background: rgba(108, 92, 231, 0.4); }

.chat-disclaimer {
  margin-top: 1rem;
  text-align: center;
  font-size: 0.78rem;
  color: #4a5168;
}